One platform for meetings, calling and messaging

Cisco Webex is a full unified communications platform — it combines HD video meetings, a cloud phone system (Webex Calling) and team messaging in one application. Zoom is primarily a video meeting tool with calling added on. For Indian businesses that want to replace their PBX phone system and consolidate all communication on one platform, Webex Suite offers a more complete solution. Webex also carries stronger enterprise security credentials — HIPAA, SOC 2 Type II, ISO 27001 — making it the preferred choice for BFSI, healthcare and government-adjacent organisations.

Webex Calling is a cloud-based phone system that replaces traditional PBX hardware. It provides each user with a direct-dial number, call routing, voicemail, IVR menus and PSTN connectivity — everything a physical phone system does, hosted on Cisco's cloud. For Indian businesses still paying for BSNL/Airtel landlines and maintaining ageing PBX hardware, Webex Calling eliminates both costs. Cloudfy Systems handles the number porting, IVR setup and migration from your existing phone system.

Webex Free is available at no cost — unlimited 1:1 calls and 40-minute group meetings for up to 100 participants. Webex Meet starts at approximately ₹1,100/user/month (annual). Webex Suite, which includes Calling and Messaging, is approximately ₹1,650/user/month (annual). All prices are exclusive of 18% GST. Contact Cloudfy Systems for current exact pricing and multi-user discounts.

Yes. Cloudfy Systems is an authorised Cisco partner in India and provisions all Webex plans with INR billing and a GST invoice — so your input tax credit is accounted for. Licences are provisioned directly through Cisco's India channel.

Webex includes AI-powered background noise removal (removes keyboard typing, traffic, ambient noise from your microphone in real time), automatic meeting transcription, post-meeting AI summaries with action items, real-time closed captions, and — on Enterprise — real-time translation during meetings. These AI features are built directly into the Webex platform with no additional licence.

Cisco Webex is HIPAA-compliant, SOC 2 Type II certified, ISO 27001 certified, GDPR-compliant and FedRAMP-authorised (Enterprise). All meetings use end-to-end encryption. For Indian BFSI, healthcare, government and education organisations with compliance requirements, Webex is the most certification-complete video platform available.

For a pure meetings deployment, Webex can be operational for your team within a few hours of licence provisioning. Webex Calling deployments — which involve number porting, IVR configuration and migration from your existing phone system — typically take 2–5 business days. Cloudfy Systems manages the full setup and provides onboarding training for your team.