TeamViewer — Remote Access
for Every Indian Business

TeamViewer is a remote access and IT support platform used by over 640,000 businesses worldwide. It allows IT teams to connect to, control, manage and troubleshoot any device — Windows PC, Mac, Linux server, Android phone, iOS tablet — from anywhere in the world over a secure encrypted connection. It is used for remote employee support, server management, helpdesk operations and IT infrastructure monitoring.

Yes. TeamViewer uses 256-bit AES end-to-end encryption with RSA 4096 key exchange — the same standard used by banks. Every session requires two-factor authentication. Sessions are recorded and logged. Role-based access controls restrict which technicians can access which devices. Enterprise plans (Tensor) add SSO, full audit logs via API, and SIEM integration. TeamViewer is certified under SOC 2 Type II and ISO 27001.

Attended access means a user at the remote device accepts the connection before the session starts — used for end-user helpdesk support. Unattended access means the connection is pre-configured, so IT teams can access servers, workstations and devices 24/7 without anyone present at the remote end — essential for server management, overnight maintenance and infrastructure monitoring.

Business (₹1,199.20/mo) suits small IT teams managing up to 200 devices with 1 user. Premium (₹2,650.32/mo) is for teams up to 15 users managing up to 300 devices with mass deployment and integrations. Corporate (₹5,291.18/mo) handles 30 users, 500 managed devices, and 3 concurrent channels — suited to mid-size enterprises and MSPs. Tensor is for large enterprises requiring SSO, audit logs and custom configurations. Contact Cloudfy for a recommendation based on your team size and device count.

Yes. The mobile device support add-on enables full remote control of Android devices (screen sharing, file transfer, app management). iOS support includes screen sharing and guided support. This is available across all plans as an add-on. Contact Cloudfy to include mobile device support in your licence.

Yes. Every TeamViewer licence purchased through Cloudfy Systems comes with a proper Indian GST invoice — GSTIN, HSN code, itemised INR billing. GST-registered businesses can claim Input Tax Credit on the 18% GST component, reducing the net licence cost. Volume pricing is available for multi-seat deployments. Contact us for a proforma invoice.